FAQ

FAQ Question The Definition module (DEF.EXE) generates an error when I open the Symbol tab in the Properties dialogue for a digital object. What is wrong? Answer This error occurs when the only atoms defined for the digital object are alarm atoms. Digital objects must also have atoms defined for commands and states. The problem […]

FAQ Question I want to print the Note attached to the alarm with my Alarm list but it doesn’t print. And sometimes I don’t get a correct set of columns from the Alarm list on my print out. How can I remedy these problems? Answer The solution is an update of the ALM.EXE file, which

FAQ Question How can i mass rename igss objects? Answer You can rename an individual IGSS object in appropriate tab (Analog or Digital) on the Object properties form but if you have to rename many objects in the process diagram, opening each individual object is too time-consuming. You can mass-rename IGSS objects on a process diagram by

FAQ Question I don’t want to have the name of the local time zone displayed in the IGSS standard reports, Periodical, Snapshot and Alarm Statistics. I know that this time zone description is fetched by calling a Windows parameter. Can I disable this? Answer Yes, you can. However, if you disable it, then none of

FAQ Question What time and time zone should I choose to set on the PCs running IGSS? Answer Local timeWhat time and time zone do you choose to set on the PCs running IGSS ? Easy question – they should all be set to the same local time, of course, and the time zone should

FAQ Question During supervision the operators on my plant will need to start external programs. Can they do that directly from the Supervise program? Answer Yes, if you include a shortcut to the external program in the User Programs menu. IMPORTANT: Please note that the shortcuts included in the User Programs menu are visible both in

FAQ Question When using a Lasat voice modem for dial-up to MJK pump stations (Data Transmitter 795), the modems fail to negotiate the communication protocol. Answer The Lasat modems should be forced into a protocol negotiation: From the IGSS32 Driver Setup program, choose to configure the modem by pressing the Configure… button on the Connection

FAQ Question I’d like to use keyboard shortcuts when I move and resize objects on a process diagram. Are there any shortcuts for move and resize operations? Answer Yes, you can find the list of shortcuts by searching for “Keyboard shortcuts” in the Definition Help file.

FAQ Question Jobscheduler Parameters with reports converted to version 9. Daily report Example Answer The report engine in version 9 is changed it was previously based on Microsoft Access. This influences the jobscheduler parameters. You therefore need to re-configure the parameters in job scheduler. The easiest way to proceed is to start your job scheduler from

FAQ Question My printer and the IGSS hardlock are connected to the same port and I sometimes have printing problems and/or the IGSS programs report a bad or missing hardlock. Why? Answer This problem is seen if the printer is using bidirectional communication on the printer port. The solution is to disable bidirectional communication on