FAQ

Area renaming and BCL files

FAQ Question I have renamed some of the areas in my IGSS configuration. After this change I’m not able to view reports and graphs based on .bcl data from the period prior to the change. Why? Answer When you rename areas in the configuration, the references to the objects created in the “old” areas are […]

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Alarms to Stationary Phones

FAQ Question How do I dial out an alarm to a stationary telephone? Answer The setup proceedure to have WinPager dial alarms out to a stationary telephone are exactly the same as for fax. The WPMapi service is used and instead of a fax number, the stationary telephone’s number is keyed in. See FAQ number

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Add External types in sysconfig

FAQ Question I would like to change my External types EG to include BCD16 – Binary Code Decimal (16bit) and BCD23 Binary Code Decimal (32bit) but every time I set the checkmarks, the settings are is not saved – why is this? Answer The settings you are trying to save are saved in the local machines registry

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