FAQ

IGSS auto-generation tool

FAQ Question How do I auto generated objects for my project Answer The IGSS Autogeneration Tool utilizes an Excel workbook to create objects in an IGSS template project. This is done by creating object templates in the IGSS project and creating entries for the required objects in the Excel workbook. The tool will then create …

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Audit Trail from operators

FAQ Question I have installed MS-SQL on my IGSS server and set up Audit Trail to log all transactions in IGSS but I can see transactions made from the operator machines are not logged in the Audit Trail. What should i do Answer ou have probably only installed the Microsoft SQL server program on your …

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Area renaming and BCL files

FAQ Question I have renamed some of the areas in my IGSS configuration. After this change I’m not able to view reports and graphs based on .bcl data from the period prior to the change. Why? Answer When you rename areas in the configuration, the references to the objects created in the “old” areas are …

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Alarms to Stationary Phones

FAQ Question How do I dial out an alarm to a stationary telephone? Answer The setup proceedure to have WinPager dial alarms out to a stationary telephone are exactly the same as for fax. The WPMapi service is used and instead of a fax number, the stationary telephone’s number is keyed in. See FAQ number …

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Add External types in sysconfig

FAQ Question I would like to change my External types EG to include BCD16 – Binary Code Decimal (16bit) and BCD23 Binary Code Decimal (32bit) but every time I set the checkmarks, the settings are is not saved – why is this? Answer The settings you are trying to save are saved in the local machines registry …

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