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Alarm Notifications from IGSS Mobile stopped working
Question:
My smartphone stopped receiving alarm notification from IGSS Mobile. It used to work. How can I fix this?
Answer:
The most likely cause is that the device registration for notifications expired or the phone changed its device ID after a system update.
To resolve the issue, you will need to re-install IGSS Mobile.
A new install will re-register your device for IGSS Mobile notifications.
Just remember to add the IGSS Plant again, and subscribe for alarm messages in the IGSS Mobile app.