Avoiding "Object reference not set..." messages
When I click on the IGSS Update icon, I get the following message and the update utility stops.
What is the solution to this problem?
To correct the error, you must follow these steps:
- Find the installation path to where the IGSS software was installed on the PC and enter the sub-folder called .../gss/config
- Delete the file found here called igssupdateconfig.xml
- Click the IGSSUpdate icon to initiate a new update and you'll be given a new igssupdateconfig.xml file, which should solve the problem.