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pcAnywhere shows error message when logging off

Question

When I connect to a remote IGSS station using pcAnywhere, I get the following error message when logging off:

"Erroneous program alm.exe, version 5.1.0.xxxx, erroneous module comctl32.dll, version 6.0.2900.2180, erroneous address 0x00045b88"

What causes the error ?

Answer

We don't know exactly what causes the problem. However, two things can be done to avoid the situation:

  • In Windows XP change to the "Windows Classic" theme. In the Start menu, choose Settings > Control Panel > Display > Themes. Choose "Windows Classic".
  • Minimize the Alarm List before disconnecting pcAnywhere.