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Published Oct 25, 2018 |

ACTION REQUIRED - IGSS Mobile Server Update

ACTION REQUIRED - IGSS Mobile Server Update

To system integrators and users of the IGSS Mobile App.

Due to changes made by Microsoft Azure Cloud service, the old way of access between the IGSS mobile server and the Azure Cloud service will be shut down November 7, 2018. You therefore need to update your IGSS mobile server by a general IGSS Update in IGSS Master. The update is for IGSS version 11, 12 and 13 and has been available since September 30, 2018 through IGSS updater. So if you have not updated your IGSS after September 30, 2018 please do so.

Furthermore, it is important that system integrators update their clients’ IGSS systems as well to avoid any connection issues with Azure.

This update must be done before November 7, 2018 to ensure that the IGSS mobile server can create a relay and get access to the Azure Cloud service. If not, you will lose the connection to Azure, and plants can no longer be controlled with the IGSS mobile app.

Thank you.